Research Paper An Analysis of Attrition: Retention.
BPO sector is recognized as an emerging sector in Sri Lanka, and this sector is well known as an under-researched area. This study is significant as such research projects have been sparse in the.
This research was undertaken to understand the various strategic initiatives adopted by different companies towards the retention of their employees; with an ultimate objective of analyzing the.
A research paper is an expanded essay that presents your own interpretation or evaluation or argument. When you write an essay, you use everything that you personally know and have thought about a subject. When you write a research paper you build upon what you know about the subject and make a deliberate attempt to find out what experts know.
Overall, the BPO sector grew by 14.8 percent, with the B International Journal of Scientific and Research Publications, Volume 5, Issue 12, December 2015 408.
Online research: Internet search, product research, market research, surveys, analysis, web research and mailing list research. Interesting facts about the Indian BPO industry. The BPO sector in India is estimated to have reached a 54 per cent growth in revenue; The demand for Indian BPO services has been growing at an annual growth rate of 50%.
The paper not only identifies the significant dimensions of attrition but also provides scope for further studies in the field of employee retention in the BPO industry. View Show abstract.
Hence an attempt was made by the researcher in this study to examine the level of satisfaction on customer relationship management practices in selected private sector banks.